Introduction & Scope
DONETO ( PRIVATE ) LIMITED (“we,” “us,” or “our”) operates the Doneto mobile application and web platform (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Personal Data
While using our Service, we may ask you to provide personally identifiable information used to contact or identify you:
- Email address
- First name and last name
- Phone number
- Address, State, Province, City, Postal code
Location Data
We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide localized features, such as regional campaign discovery, emergency disaster relief alerts, and distance-based community aid initiatives.
Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”), including device IP address, browser type, operating system version, time spent on pages, and unique device identifiers.
Use of Data
DONETO ( PRIVATE ) LIMITED uses the collected data for various purposes:
Data Safety & Disclosure
We do not sell your personal data. Your information may be disclosed only under the following circumstances:
With Partners & Beneficiaries
To facilitate communication and transparent transactions you initiate within the Doneto platform (e.g., verifying hospital records or issuing disbursement receipts).
Legal Requirements
We may disclose your Personal Data in the good faith belief that such action is necessary to comply with a legal obligation (e.g., SECP regulations, State Bank of Pakistan anti-money laundering guidelines, or Pakistani Law).
Service Providers
We may employ third-party companies (e.g., licensed payment processors such as 1Link, Raast, or Easypaisa/JazzCash gateway partners) to facilitate our Service.
Security of Data
The security of your data is important to us. We implement industry-standard encryption and security protocols to protect your information. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
Data Deletion & Rights
In compliance with Google Play policies and local privacy standards
Account Deletion
You may delete your account and all associated personal data directly within the App Settings (under Settings → Delete Account) or by contacting our privacy officer at support@doneto.org.
Data Access
You have the right to request an export or copy of the personal data we hold about you by submitting a verification request to our support desk.
Children's Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top.
Contact Us
If you have any questions about this Privacy Policy or your data, please contact us:
By Email
support@doneto.orgWebsite
https://doneto.orgRegistered Address
House 17 Street 3 Sector A DHA Phase 2, Islamabad Capital Territory, 44000 Pakistan